Shipping Policy
1. Shipping Countries
We currently ship to the following countries only:
-
Germany
-
Austria
-
Switzerland
2. Delivery Time
The estimated delivery time is 5–7 business days from the shipping date.
Please note that delivery times may vary due to local delivery conditions or customs clearance delays.
3. Shipping Carriers
Orders are usually shipped via DHL Express or a comparable courier service.
Once your order has been shipped, you will receive a tracking number via email.
4. Shipping Costs
Free: Orders of €55 and above
Standard: €7.99
Express: €9.99
5. Customs and Import Duties
Our product prices do not include VAT or import taxes for your destination country.
For Switzerland 🇨🇭:
Due to customs regulations, we must obtain your confirmation by email before shipping that you agree to pay the applicable VAT to Swiss Customs.
Please note that returns from Switzerland are not possible. Therefore, if customs clearance fails, we are unable to issue a refund.
6. Unsupported Addresses
We do not deliver to:
-
P.O. Boxes
-
Military addresses (APO, DPO)
-
Forwarding addresses (e.g., parcel forwarding services)
Please ensure your shipping address is complete and accurate, including your full name, postal code, and phone number.
Incomplete or incorrect information may cause delivery delays or returns.
7. Processing and Shipping Time
Orders are typically processed within 1-2 business days.
Shipping occurs after payment has been received, and tracking details will be provided promptly once your order has been dispatched.
8. Customer Responsibility
If your shipment cannot be cleared through customs or tax payment is not completed within 48 hours, the package will be returned to our warehouse. In such cases, you will be responsible for the return shipping costs.
If your address or phone number is incorrect and we do not receive a response from you, delivery may fail. Reshipping may incur additional costs.
If you wish to return your order without a quality issue, you must request the return within 7 days of receiving the item.
Return shipping costs are the customer’s responsibility. Refunds will be issued after the item is received and inspected (product price only, shipping fees are non-refundable).
9. Proof of Delivery
If the courier (e.g., DHL) marks the package as “Delivered” and more than one month has passed since that status, no further investigation or refund can be processed.
10. Tax-Free or “Gift” Declaration
We cannot declare packages as “gifts,” as this is not accepted by the courier services.
Contact
If you have any questions regarding shipping, please contact our customer service:
dareu_de@dareu.com
@list l0:level1{
mso-level-number-format:decimal;
mso-level-text:"%1.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level2{
mso-level-number-format:lower-alpha;
mso-level-text:"%2.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level3{
mso-level-number-format:lower-roman;
mso-level-text:"%3.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level4{
mso-level-number-format:decimal;
mso-level-text:"%4.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level5{
mso-level-number-format:lower-alpha;
mso-level-text:"%5.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level6{
mso-level-number-format:lower-roman;
mso-level-text:"%6.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level7{
mso-level-number-format:decimal;
mso-level-text:"%7.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level8{
mso-level-number-format:lower-alpha;
mso-level-text:"%8.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level9{
mso-level-number-format:lower-roman;
mso-level-text:"%9.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l1:level1{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level2{
mso-level-number-format:bullet;
mso-level-text:"¡";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level3{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level4{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level5{
mso-level-number-format:bullet;
mso-level-text:"¡";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level6{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level7{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level8{
mso-level-number-format:bullet;
mso-level-text:"¡";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level9{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l0:level1{
mso-level-number-format:decimal;
mso-level-text:"%1.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level2{
mso-level-number-format:lower-alpha;
mso-level-text:"%2.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level3{
mso-level-number-format:lower-roman;
mso-level-text:"%3.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level4{
mso-level-number-format:decimal;
mso-level-text:"%4.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level5{
mso-level-number-format:lower-alpha;
mso-level-text:"%5.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level6{
mso-level-number-format:lower-roman;
mso-level-text:"%6.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level7{
mso-level-number-format:decimal;
mso-level-text:"%7.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level8{
mso-level-number-format:lower-alpha;
mso-level-text:"%8.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level9{
mso-level-number-format:lower-roman;
mso-level-text:"%9.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l1:level1{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level2{
mso-level-number-format:bullet;
mso-level-text:"¡";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level3{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level4{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level5{
mso-level-number-format:bullet;
mso-level-text:"¡";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level6{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level7{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level8{
mso-level-number-format:bullet;
mso-level-text:"¡";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level9{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l0:level1{
mso-level-number-format:decimal;
mso-level-text:"%1.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level2{
mso-level-number-format:lower-alpha;
mso-level-text:"%2.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level3{
mso-level-number-format:lower-roman;
mso-level-text:"%3.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level4{
mso-level-number-format:decimal;
mso-level-text:"%4.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level5{
mso-level-number-format:lower-alpha;
mso-level-text:"%5.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level6{
mso-level-number-format:lower-roman;
mso-level-text:"%6.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level7{
mso-level-number-format:decimal;
mso-level-text:"%7.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level8{
mso-level-number-format:lower-alpha;
mso-level-text:"%8.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l0:level9{
mso-level-number-format:lower-roman;
mso-level-text:"%9.";
mso-level-number-position:left;
font-family:Times New Roman;
}
@list l1:level1{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level2{
mso-level-number-format:bullet;
mso-level-text:"¡";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level3{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level4{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level5{
mso-level-number-format:bullet;
mso-level-text:"¡";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level6{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level7{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level8{
mso-level-number-format:bullet;
mso-level-text:"¡";
mso-level-number-position:left;
font-family:wingdings;
}
@list l1:level9{
mso-level-number-format:bullet;
mso-level-text:"";
mso-level-number-position:left;
font-family:wingdings;
}
